Privacy

On our website, masseurs affiliated with Masseur aan de deur offer their services. We process privacy-sensitive information, also known as personal data. We believe it is of great importance that personal data is handled carefully. For the execution of our services, your personal data will be forwarded to the affiliated masseurs. Personal data is processed and secured by us carefully. We comply with the requirements of privacy legislation.

Masseur aan de deur, located at Edmond Halleylaan 7, 1086 ZV Amsterdam, is responsible for the processing of personal data as stated in this privacy statement.

Contact details:
www.masseuraandedeur.nl
Edmond Halleylaan 7
1086 ZV Amsterdam +31641509059

Personal data that we process:
Masseur aan de deur processes your personal data because you use our services and/or because you provide this information to us yourself. Below you will find an overview of the personal data we process:
– First and last name
– Address details
– Company details
– Phone number
– Email address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by phone
– Data about your activities on our website
– Data about your browsing behavior
– Internet browser and device type
– Bank account number

Special and/or sensitive personal data that we process:
Our website and/or service does not intend to collect data about visitors to the website who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us at info@masseuraandedeur.nl, and we will remove this information.

For what purpose and on what basis we process personal data

Masseur aan de deur processes your personal data for the following purposes:
– To utilize all features and services on our website
– To handle your payment
– To send our newsletter and/or promotional materials
– To contact you by phone or email if necessary to perform our services
– To inform you about changes to our services
– To process any complaints
– To provide you with the ability to create an account
– To deliver services to you
– Masseur aan de deur analyzes your behavior on the website to improve the website and tailor our services to your preferences.
– Masseur aan de deur also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Securing and storing:
We take appropriate security measures to limit misuse of and unauthorized access to your personal data. We have an Information Security Policy for this purpose. This ensures that only necessary personnel have access to the data; that access to the data is restricted and that our security measures are regularly checked.
We do not retain data longer than necessary. We apply a standard retention period of 2 years. This means that we will delete your data 2 years after you have been a member and/or actively used our services. If a different retention period applies, we will inform you of this. Excluded from this are the data that we must retain longer because the law requires us to do so, such as data for the tax authorities.

Sharing personal data with third parties:
Masseur aan de deur does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. For companies that process your data on our behalf, we conclude a processing agreement to ensure a similar level of security and confidentiality of your data. Masseur aan de deur remains responsible for these processes.

Cookies, or similar techniques, that we use:
Masseur aan de deur only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly and remember your preference settings, for example. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser to no longer store cookies. In addition, you can delete all information that has been stored previously via your browser's settings.

Accessing, adjusting, or deleting data:
You have the right to access, correct, or delete your personal data. You can do this yourself via the personal settings of your account. Furthermore, you have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by our company, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization designated by you.

If you want to exercise your right to object and/or your right to data portability or if you have other questions/comments about data processing, please send a specific request to info@masseuraandedeur.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your identification along with the request. In this copy, black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN). This is to protect your privacy. Masseur aan de deur will respond to your request as soon as possible, but within four weeks at the latest.

Masseur aan de deur would also like to point out that you have the option to file a complaint with the national supervisor, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
Masseur aan de deur takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful alteration. If you have the impression that your data is not well secured or if there are indications of misuse, please contact us via